Disaster Recovery

100+ Sandy Survivors Assisted in Relocating out of Floodplain


Capital Access has helped the New York City Build It Back (BIB) program reach the milestone of assisting 100 homeowners who suffered substantial storm damage move from harm’s way to safer ground.

These homeowners voluntarily chose to leave their homes because of the risks and stresses of repeat storm damage.  Capital Access helped them get fair compensation for their homes and assistance with securing safe and affordable relocation housing through the NYC BIB Community Development Block Grant Disaster Recovery assistance.

Capital Access continues to play an instrumental role in providing case management support to homeowners and expertise to the BIB Program with the administration of the Acquisition and Buyout Program.

Across the country, disasters are hitting communities with more frequency and fury. Areas that suffer repeat storm damage present safety risks, cause stress for residents and burden emergency services. That is why Capital Access provides a full range of Buyout and Relocation program management services with an approach that focuses on quality, expedient service delivery in a cost reasonable manner.

Capital Access deploys experienced and compassionate case managers who approach Buyout and Relocation services with a sense of respect, dignity and professionalism.  We have extensive experience with FEMA and HUD funding sources and know how to demystify the rules to serve the needs of property owners.  We are experts in the valuation and acquisition process and bring a team of locally sourced and nationally networked firms that facilitate efficient, full-scale program operations. We provide replacement housing solutions and relocation options that comply with federal regulations.

Harvey Survivors Move Home


Capital Access is on the ground in SE Texas, helping 17,000 families to safely live in and return to their homes after being flooded by Hurricane Harvey.  The FEMA-funded partial home repair program is making it possible for families to return home from hotels, apartments and other temporary shelters, and rejoin their communities, social networks and schools. 

The Partial Repair and Essential Power for Sheltering (PREPS) program is overseen by the Texas General Land Office and is managed by the disaster recovery firm H2Bravo

Eligible emergency work provides elements necessary for survivors to shelter at home. Examples include:

  • Utilities essential for potable water, hot water, HVAC, and minimal food preparation
  • Functional kitchen, bathroom, and sleeping accommodations
  • Securing and/or essential weatherproofing to include roof, walls, doors, and windows

The PREPS cost estimate for repairs must be less than $20,000 for a home to be eligible, and it cannot have structural damage.

Capital Access affiliates have been essential pieces of the management team.  Keith Payne, working on the construction side of the program, manages scope of work modifications from contractors and trains and supports the program’s contractor liaisons.  Kent Buhl works on the customer service representative side of the operation, managing, training and supporting the nearly 100 case managers and call center staff.  Tyler Smith works with senior management, conducts data analysis and produces reports to provide feedback to stakeholders. 

The fast-paced program opened its doors in December, 2017 and construction on all 17,000 homes is expected to be complete by mid-May, 2018. For more information on the Texas PREPS program, please visit texasrebuilds.com.